Rental Policy

Rental Periods

Minimum

–   4 hour or 1 day, depending on equipment

Day Rate

–   24 hours

Week Rate

–   7 consecutive days to the same time

4 Week Rate

–   4 consecutive weeks to the same time

NOTE: RENT CHARGED FOR ALL TIME OUT. 

Metered Items

Rates for rental items equipped with hour meters are based on 8 hours per day, 40 hours per week, and 160 hours per month. Additional usage will be charged accordingly.

Identification

A valid driver’s license is required for ALL rentals. A major credit card may be required as a second form of identification. Proof of insurance is required for vehicles towing trailers.

Delivery and Pick-up

Delivery and pick up are available at reasonable rates. Please call for a quote to your specific location. All rental items should be gathered in a single location convenient for pick up. If you prefer, you may pick up and return your rental items to our locations.

Damages

Rental items lost, damaged, or stolen will be assessed a reasonable replacement cost on the rental contract.  An optional damage waiver is available at an additional 12% of the rental cost which covers the renter from most accidental damages.

Payment Methods

Visa, Master Card, Discover, American Express, cash, money orders and checks are accepted.

Cancellation

Deposits will be returned on all reservations cancelled within 24 hours of pick up or delivery time.

Responsibility

Responsibility for rental items remains with the customer from delivery to return.  All items should be secured and protected from the weather. Additional charges for replacements are made for missing or damaged items.

Note: These policies do not supersede what is stipulated in the signed rental contract.

Customer Portal Payment
(Only applies to our Account Customers who utilize our Customer Portal to make online payments on their accounts)

If you have questions on your online payment which you made on your account via our Customer Portal or if you need to request a refund, please contact us by providing detailed information on the transaction amount, transaction date, and a copy of the emailed confirmation sent by our Internet Secure payment gateway.

Please call us at (417) 882-8665 or (866) 578-4289, or email us here.